ADT

This I have make things clear about ADT. This is the biggest company when it comes to home security and they can be TRUSTED. They are very reliable and their prices are affordable. more

With the ADT key pad you can access their trained monitoring personnel with the simple touch of a button whether the system is turned on or not. ADT also offers you the very latest in wireless technology that makes for a far more convenient and secure security system. more

I never felt safe this way. It was only last month that I called them and I am very secure in my place. whenever i have problems, their CSR is really fast in attending my needs. more

Great guy from ADT who installed our security cameras! He arrived this Monday on time! Knowing that last week was a busy week, he arrived as scheduled. Great! more

I am leaving ADT because they have cost in false alarms fees for the last time. The alarm went off I turned it off...but the police were still called...I called and asked them to turn back the police. They asked me for my code - I couldn't remember exactly and gave them my code - I knew it was either code100, 101, 102 etc...it had been 7 years...anyhow I gave them the right code. they then asked for the code AGAIN...I went through the same exercise and they said that wasn't good enough. THEY WOULD NOT CALL OFF THE POLICE. I end up with a 100 dollar fine and they will not reimburse me. Therefore they will lose the future stream of income ~500 dollars per year for the next 20-30 years. Not good more

Nowadays, you can never be sure about home security. Having a home security system installed in my home is a good investment to protect my property and loved ones. ADT offered great packages that suit my budget. I am very satisfied with their product. I just had a problem when I called their company for inquiry. I hope that you will be more prompt in answering your phone calls. Thanks! more

We had a series of issue since we joined this company. I was frustrated with them since I had spent a lifetime trying to convince their customer care but to no vein. It all started by an issue that resulted in the replacement of the equipment. more

My insurance agent (Aaron Johnson) at American Family Insurance referred me to Leilani at Gaylord Security. I was very please to be able to find an ADT monitored security system for my business at such a low rate. The install was not only affordable, but quick and efficient as well. Whenever I have a question the customer service is great. I was so pleased that I had the system installed in my home as well. I recommend Gaylord Security to anyone looking for a quality security system. more

Be AWARE! ADT will never ask you for your social security number (unless you are financing $1,000 or more through the Leasing Company of America). ADT ""Authorized Dealers"" do ask you for that information to process the application. ADT corporate does not need that for an alarm. As an ADT manager I do not favor the dealer program as I encounter many instances of incorrect information being transmitted and in turn angry customers. Dealers pay ADT to use their name to market their services. The monitoring and service is provided by corporate. A dealer may not always be there but corporate will be here forever to service the customer. Always ask if the sales rep is corporate or a dealer. All corporate employees have ADT badges and in many states have state issued security or public safety licenses. As for billing problems, if you do not have your issue resolved ask for a manager. more

ADT is the best alarm system company around! They made it a point to walk me through the aspects of the install and they made sure that I understood the system before they left for the day. more