Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
Businiess name:
Hotel At Imperial Palace
|
Review by:
citysearch c.
|
Review content:
We stayed at the IP because of the great location and great price. Overall, I agree with most reviews in that it is tacky and outdated. But I could deal with all of that if the service wasn't so horrible. Upon check in we were told that there weren't any rooms and to return in 3 hours when our room would be ready. When we went back we were told that it still wasn't clean and they had 'no idea' when it would be ready. I would not recommend booking this hotel unless you are going to arrive after 6 pm. They told us that the 3pm check in is just an estimate and that they don't have to provide a room at 3 pm. Unfortunately that's not what you want to hear when you're standing in their lobby after a long flight, carrying your luggage.
Pros: Great location
Cons: Terrible customer service by front desk
|
Reasons for reporting (512 characters left):
|
Reasons are required.
|
or
Cancel
|