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Businiess name:
Ourisman Honda in Bethesda
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Review by:
Guest
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Review content:
I received price quotes through Edmunds starting on January 9. I ultimately bought a Honda Accord on January 23. One of the dealers I received a quote from was Ourisman Honda in Bethesda, Maryland. Diego sent me a quote, and then sent another email saying they would match other dealer offers and beat them by "up to $500". I made the mistake of trying to buy from Ourisman's because they were the closest dealer.
Ourisman used high-pressure tactics to get me to go to the dealership, and when I got there, they refused to match the two other quotes I received, which were both about $700 less than Ourisman's quote. In fact, Ourisman wouldn't even sell me the car for the price they had offered by email! They said all of their cars had $750 in additional options - wheel locks and door guards, nothing worth $750. This despite the fact that I had identified the exact model and options I wanted and they had quoted me a price. Diego passed me off to Tony, his manager, who said the offer to beat other dealers by "up to $500" was "just a sales gimmick."
Instead of falling for Ourisman's dishonest sales tactics, I bought the car I wanted at Herson's Honda for the price they had offered by email (and that Ourisman was unwilling to match). We are very happy with the car we bought.
I would give Ourisman zero stars, but this site requires 1 through 5.
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