Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Herban Pottery
|
|
Review by:
Natala M.
|
|
Review content:
I purchased a table and planned to purchase the accompanying set of chairs from HP last summer. However, the deal went sorely awry, things took forever to get delivered, when they were delivered it was the wrong color and they offered no discount for my the mishaps.
My main gripe was lack of communication and speed of delivery. When i ordered the table i was paying a premium because of their mark-up, as soon as I ordered the table and 8 chairs, literally the next day a catalog arrived from the another local patio /garden (City People's) store and the chairs were 50% less, in the same color and they were in stock and available for delivery that week. I called Herban patio and they agreed to meet me on the price, but still wanted me to wait 6 weeks for shipping. I decided not to wait but still ordered the table through them -- no discount. I waited 4 weeks and called to check on the status of my order. I left two messages before I got a call back. They had no idea when the table would be delivered and i should call again. I waited a week, called, called again and finally would get someone. The table was delayed...eventually it arrived after 8 weeks!! Well itno June at this point (and i had purchased in March). When it arrived it was brown -- not black! I called them and they were like "Oh..." they had not verified the item before delivery. It took another 4 weeks (and me calling and demanding that the table be changed) before i finally got the right set...
I don't think the delay bothered me so much as the somewhat high prices and the lack of associated service. They have a great unique and stylish selection, but they lack on delivery and friendly on-going service after the purchase and through delivery.
I recommend window shopping at HP, but if you can, purchase your items through another retailer -- as they may have better prices, quicker delivery and good service.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|