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Businiess name:
Firehouse Subs South Sawgrass Mills
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Review by:
citysearch c.
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Review content:
Had a great evening in the mall. Great prices for true bargain hunters. My family and I ate at the Rainforest Cafe where my 6 year old daughter really enjoys the experience. Unfortunately we exited the mall on the wrong side. We weren't that familiar and everything appeared to look different under the cover of darkness. We walked around the parking lot for about 30 minutes in 50 degree temperature, my wife expecting and 6 year old daughter. I was elated to see a two security SUVs apparently hard at work chit chatting with one another. One male security officer was mimicking a basketball player as he shot a non-existent ball. I walked over and asked the female security officer and informed her that we needed assistance finding our vehicle which we told them was on the opposite side near the furniture outlet. She was quick to refuse explaining that we were a "liability" and could not help us. She drove away from us and I called the number on the vehicle for IPC International a security company (954)846-2322. A young man answered who subsequently radioed his supervisor. the supervisor said sorry do not give them any ride. I asked for his name and the young man asked him for permission to give out his name over the radio. The so called supervisor said do not give out any information other than the number to the mall which was automated and was deemed to be useless as i am sure he was aware of. This incident occurred on April 7 2009. We asked for help after walking around in the cold for 30 minutes at 10:15pm and again I called at 10:23pm and was very upset. Other Malls security personnel have given me assistance on the back of a golf cart which was much more unsafe. these guards would not give us any help or a ride in a crash tested SUV riding in a parking lot no faster than 15 mph! It's policies like these that really make the trip to the Sawgrass Mills not worth it because frankly you are on your own. I walked around for another 30 minutes in the coldest day of the year yet. Its a matter of time before something bad happens to a patron when innocent shoppers are sent to fend for themselves after seeking assistance. Hopefully someone can do something about this!
Pros: Cheap
Cons: Horrible Parking lots and even worse security
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