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Businiess name:
Nordstrom
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Review by:
citysearch c.
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Review content:
I'd love to give this place a 5-star review, however outside of the actual spa treatments I received, the service was lousy. My facial was outstanding - I left without the usual "redness" and "irritation". My manicure was meticulous and lasted a week. The only reason I most likely won't return was the customer service I experienced with the reception area. It was not a busy day and the receptionist could barely be bothered to help me - much less answer the phone promptly. When she finally did assist me, it seemed as though I was interrupting her "busy day". I asked to speak to a manager - who surprisingly - did not apologize in the least bit way for her receptionist's behavior, but made excuses for it. It's a shame that one has to put up with this sort of behavior before such wonderful treatments.
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