Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Electric Company of Seattle
|
|
Review by:
Guest
|
|
Review content:
I am not a novice to contractors, have worked with dozens over the years with generally positive results. This is my first negative review of one. Engaged the Electric Company to get a quote for several small repair & installation projects. I was provided a bid that appeared reasonable so we called back to schedule the repairs. Repairs themselves appeared to proceed OK, they arrived on time on schedule. Halfway through the job, the electrician said he needed additional parts that were in his truck, but the truck load shifted blocking his door so he would have to come back because he couldn't get to it. Also had one part on order for two weeks after an initial estimate of a couple days. Ended up making three visits total to complete the jobs.
The main problem arrived in billing - took two months to get an invoice. When it arrived, the invoice was for more than double the initial quote. Two items were billed at a different higher amount than quoted. Two items were added that I authorized as additional charges during the repairs. One item was added to the invoice for $160 that he clearly stated during the walk-through was part of the initial bid price.
I called Stephen to resolve the issue - he gave a story that the initial quote was just an "estimate" and not a hard quote so he could change at will to match the job done. He accused me of being dishonest and trying to skirt paying the bill. Also claimed never to have said what he said initially. When I stated that I expected any additional charges beyond the initial bid would be cleared with me in advance of incurring them (and in the same manner that he asked me to clear the two other additional charges) he said something like fine, you're right you did not authorize that, I'll just come on down and tear it out and you can get someone else to repair it. When I replied that he said was supposed to be part of the initial bid he denied ever saying that.
Bottom line, you cannot trust their word or even their written bid - avoid at all costs.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|