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Businiess name:
Commerce Bank ATM
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Review by:
citysearch c.
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Review content:
I had an account in good standing with Commerce for at least ten years until I had some disputed items that I was billed for. Their dispute department did not help me at all to resolve this, even though the charges were to my Visa Logo Debit Card and even though I gave them significant evidence there was never any sort of real inquiry done into my dispute or it would have been resolved. I've talked with others whose bank actually helps them solve disputes but Commerce has a blind eye/ear to helping its customers and is mainly interested in making charges stick, valid or not. As a result I was forced to close my account or else be liable for huge overdraft fees and these bogus charges and now probably can not open any other bank account anywhere.
These people were frustrating to deal with, very unfriendly and I wouldn't recommend them to anyone.
Pros: Lots of Branches
Cons: Not consumer Friendly
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