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Businiess name:
Carolina Auto Spa, Inc.
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Review by:
citysearch c.
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Review content:
Recently I scheduled a full detail exterior/interior car wash with this business for a Sunday morning time slot. When I arrived the business was closed and the hours of operation were not posted. I returned home (very ticked off) and called this business later in the day to inquire as to where the heck they were during my scheduled appointment time. I spoke with one of the managers who commented (this is a near quote) that on Friday he noted my appointment time and thought it was strange because they don?t open until noon on Sunday. However, no one called me to tell me that my scheduled time was incorrect and no one would be there!! In my opinion this was an egregious error. When I inquired about receiving the service for free or at least 50% off due to this large error on their part, I was told it was an expensive service that took a long time and maybe he could give me $40 off. This establishment might offer good service (if they show up for it) but it is clearly poorly run with no care for customer satisfaction. Don?t go!!!
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