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Businiess name:
Whittier, Faith, Md - Faith Whittier Pa
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Review by:
citysearch c.
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Review content:
Dr whittier is a good doctor, always takes enough time with me, and communicates well. HOWEVER, over the past few months, my dealings with her office staff have driven me away. \r
1) My annual exam was coded incorrectly and my insurance is refusing to pay the bill, despite 100% coverage. It's been 5 months, and I can't get anyone at the office to help or respond. THis morning, during normal business hours, they won't answer at all, and I have yet to speak to the woman who does billing. \r
2) 2 weeks ago, I had an appointment, arrived, and found the doctor was out sick, but they had left a message at my home, not work. I rescheduled for last week. \r
3) When I arrived for my appointment last week, on time for my appointment, the waiting room was PACKED and I was informed that there were 6 people ahead of me. \r
I like Dr. Whittier, but I won't be going back.
Pros: good doc
Cons: terrible office staff (they're friendly, but unresponsive to simple patient needs)
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