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Businiess name:
ZPizza
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Review by:
citysearch c.
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Review content:
My fiance and I have eaten pizza from the Raleigh/Wake Forest location 4 times. The first was eat-in in late Jan/early Feb. We were thrilled to find the vegetarian/soy cheese pizza on the menu, but we wanted to exchange sauces...the young man at the counter had to be stepped through the process a number of times: ""What did you want again?"" ""And you wanted to do what?"" ""Exchange what for what?"" Anyway, our pizza was EXCELLENT and we were excited about eating again, very crisp and not very greasy. We were only disappointed with competency of service and poor beer selection.\r
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The next time we ate, we had take-out. That same pizza was soggy and drenched in grease. Had it been like that the first time, we never would have returned. But since it had been so good that once, we tried delivery for a third round...but got another soggy, greasy pizza. It upset our stomachs a bit, and we decided to stop trying.\r
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HOWEVER, all that being said, I got in touch with them through an email posted here on CitySearch and they got right back to me, saying that the crust needed to be crisped a certain way on that pizza and they were re-training staff. My fiance went in to collect our fourth pizza and met with the manager, who was really nice and explained what the problems had been. The service was good and the pizza was DELICIOUS and just as good as that first time.\r
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My main point is that I was pleased with their responsiveness. It seems to me like they care about their customers and really want them to have a good experience. That pizza is the only one in the area with soy cheese, and I'm super excited that it's good again!
Pros: veggie options
Cons: poor beer selection
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