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Businiess name:
Chez Nicole
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Review by:
citysearch c.
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Review content:
Recently I had an event at Chez Nicole and I was very disappointed. At the end of the night I received a bill for much more than I had agreed upon. I had a contract however the owner insisted that I agreed to pay incurred charges at the bar. I was very upset and embarassed - the owner argued with me in front of my remaining friends and family and I was humiliated, she refused to speak with me privately and was very loud and obnoxious. Before this I was already embarassed by the conduct of the owner and wait staff; the owner was even acting as a waitress that night which I thought was odd. They demanded that my guests sit down or they would not be served - the owner told my guests directly that if they didnt find their seat immediately they would not be getting dinner. Most of the guests at my event were not of legal drinking age and they were served by the bartender and owner without my knowledge. I would not have been able to forgive myself is something had happened to the children of my friends and family - I had quite a bit of apologizing to do the next day.\r
In a nutshell, Chez Nicole is no place to have an event, they are unprofessional and lack the neccessary customer service skills to create an event especially one that is supposed to provide a lifetime of good memories. I would advise against using them.
Pros: Large Parking Lot
Cons: Unprofessional, Poor Customer Service, Unpleasant Experience
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