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Businiess name:
Joe kool's
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Review by:
citysearch c.
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Review content:
Ok, so in the area, there are alot of great food choices- DO NOT go to Joe Kools= it is everything but Kool. Splurge the 43cents and drive a 1mile a go to a better restaurant, you will thank me.\r
I went with a few co-workers and we just ran across it and thought we would check out the restaurant. Honestly at first it seemed it might me a good experience. The atmosphere was a cute energetic and the prices were extremely reasonable but I surely paid for it with the AWEFUL service. When we walked in, no welcome, hi, hey, hello- very unwelcoming. O well we moved on maybe the hostess was having a bad day. So we ordered a appetizer then my dinner entree and wasn?t I pleased. The appetizer was great my entree was not. I never return food, but I decided to speak to our waitress, Trish, to see my options. I wanted to see if I could maybe get another without te peppers, I was not demanding, I simply asked her, what can she do about it. She became really rude and abrasive stating she cannot do anything and didn?t provide me with options. I was really shocked. People in the restaurant business mostly understand that they are in CUSTOMER SERVICE. When it came time for the check, our waitress Trish quickly put her smile on to insure a reasonable tip. Reminder- the job is to provide, me the customer with service, my food. O well I am over it but was quite shocked on how awful the waitress and the manger handled the situation and how unwelcoming the staff are and the food wasn?t anything to write home about- \r
DO NOT GO HERE, go ANYwhere else! \r
Pros: ambience- low prices
Cons: bad service, not worth it food
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