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Businiess name:
Antoine du Chez Salon & Spa
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Review by:
citysearch c.
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Review content:
This salon was not only overpriced but the staff was incredibly unprofessional, rude, and has no regard for their client?s time. The colorist was not only late for my appointment but also did a horrible job! Rather than coming out of the appointment with my highlights a caramel color, which I had asked for, my highlights were an orange and streaky. When I called back to explain that I was extremely unhappy with my color the receptionist explained that ?she was terribly sorry but there was nothing that she could do? and asked if I would like to make an appointment with another color specialist for full price. This company not only treats their clients with a blatant disregard for their time but they will not even back their stylists and products. Furthermore the owner Christy Fitzpatrick was rude and arrogant when I called to explain my situation. After multiple calls I finally received a call back after over a week of trying to get in touch with her; the call did not end in a resolution to my problem. Eventually I ended up going to a different salon to have my hair fixed by a competent hair stylist. I will never go back to this salon nor would I recommend it to my worst enemy. You would probably be better off using an over the counter hair dye and doing it yourself than trusting your hair to this company!
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