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Businiess name:
Clays Creative Crnr Bakery Inc
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Review by:
citysearch c.
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Review content:
I recently purchased a cake from Clays Creative Corner Bakery for my daughter's first birthday. I visited the shop to browse their photo books and was very impressed by the lavish designs and beautifully decorated cakes. Having a carousel idea in mind, I requested to have a cake made and was asked to e-mail a picture of something similar to what I was requested. I e-mailed the picture that evening and provided several phone numbers to be contacted with a price for the cake. After not receiving a response for 4 days, I called to find out that no one had even read the e-mail that they requested I send and would call me back in 2 hours with a quote. 6 hours later, I finally received a response and a quote of $150 for the cake. After making sure that they were going to be creative and colorful in decorating the cake and not stick to the image I had sent, I placed the order for the 2 layer cake. On the day scheduled for pick-up, I arrived to see a plain white cake, with very limited swag design featuring 3 colors, green, purple, and pink. After making 3 trips to the car (no one offered to help me carry the cake out) since the cake was not assembled, I took the cake home and hurried to the craft store to gather decorating dust and sugar sprinkles. I added more life to the cake and thinking all was good, served it to 50 guests. - Horrible! The cake was like a brick and tasted like it had been frozen and thawed! I was mortified to serve it to my guests and even more upset that I had paid so much for it! Clay's will never receive my business again and my guests have all vowed the same.
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