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Businiess name:
Vip Car Rental
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Review by:
citysearch c.
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Review content:
Horrible place, run by horrible people. You can barely understand the people that work there. We went to the one in Waikiki and were told that we could rent a car (we were younger than 21) with an extra fee, which we didn't mind. When we went in, they told us about all this hidden fees and how their insurance works....Oh boy! The guy in the front took our credit card and charged it without approval and the rate they were giving us in person was not the same as the one we were told over the phone. They were mean and unreliable. Make sure you know about their insurance because they have a rediculous deductable, and rate for it. You are bound to stay if you do perhaps get into an accident. We ended up never renting from them and used the bus. We were so pleased with the transportation system in Honolulu. The bus passes are 20.00 for 4 days and you probably don't need to buy one cuz everything is nearby. We met tons of great people and didn't have to worry about the hassles and responsibility that went with renting a car. Definately stay out of this place...The only reason we considered it was because they rented to 20 year olds. Oh and they have a bunch of really old and unreliable cars, nothing like Enterprise or any other big name rental places. Renters BEWARE!
Pros: Free Shuttle Service to Pick up location
Cons: horrible service, old cars, bad rates, fishy people...
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