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Businiess name:
Pizza Roma
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Review by:
citysearch c.
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Review content:
The staff clearly doesn't comprehend what it takes to provide good customer service. The girl working the cash register was incredibly inept. I ordered a pizza and two drinks (to be consumed on the premises). After signing my name on the credit card slip that was the last interaction I had with her. A previous customer swooped in and expressed his concern that the two slices he had ordered a few minutes ago were not ready. I was left standing there waiting for my credit card receipt, my drinks and my bread sticks while she proceeded to take this guys money and go get his two slices that he had apparently ordered. She then went on to help another customer who had previously ordered slices that were not ready, completely ignoring the fact that I was standing right there! After 3 or 4 minutes of aimlessly waiting (they weren't that busy) another employee asked me if I had received the bread sticks and I said ""No and I haven't received my beverages either."" She stopped what she was doing and got me my beer and soda and eventually brought out the bread sticks (about 10 minutes later). The pizza was so-so. I don't think I'll be going back. Try Flying Pie, or my all-time favorite -- Round Table. Avoid this place! The pizza isn't that good (a companion had the ravioli and it was inedible because of too much marinara) and the service is terrible!
Cons: Parking, Service, Ambience, Food
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