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Businiess name:
C C Carpet
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Review by:
citysearch c.
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Review content:
Honestly, We Do Not Recommend you use this company for your carpet! From our experience we would recommend shopping somewhere else, we wish we would have. Terrifble Installation, Overpriced, Horrible customer service after the sale. We were supposed to have an installation crew, but only ONE guy showed up in an old pickup. Did the whole install by himself, without any stretching of the carpet anywhere, so of course we have waves in our carpet in every room. Installer cut and fit small pieces of carpet to carpet our closets, yet the ""installer"" tried to keep the large leftovers and we caught him hiding it in his pickup under our old carpet, but he denied it completely, of course, and left with it. When we tried to compain to the ""manager"", all he wanted to do was argue, denied anything and everything and was completely useless. Needless to say, they never did fix our carpet and it's terrible and needs to be completely replaced again. I could go on and on about the bad service with not one good thing to say about this company. We tried to file a complaint at the BBB, but that was a waste of time too, sending responses back and forth, with nothing being accomplished either. Just go find someone else.
Pros: NO Pro's Whatsoever
Cons: Poor Installation, Terrible Customer Service!
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