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Businiess name:
Joe's Crab Shack-Kissimmee
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Review by:
citysearch c.
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Review content:
I went there a few weeks ago with a couple of my friends. The wait was a bit much but well worth it. I ate the Crab Salad Chipotle & also ate some of my friends Rajun Cajun.
The food was delightful & atmosphere was very rounded. We had a server which was fairly new as I could tell. His name was Ariel and he was very enthusiastic & pleasant throughout the time he served us. He kept our drinks filled & was very funny and professional.
Again, the Crab Cake Chipotle Caesar Salad was to die for. Very delicious. And my friends Rajun Cajun was Louisianian spicy but not ""over-the-top."" Friend no. 2 had a platter & I also nibbled on hers, as we all did with each other's plates. I can't remember what she ordered but it was also good. Good enough that I may order that when we all return. They drank their Buds which were given to them rather quick. The service was swift & well done for a new server.
The only bad thing that I could say about the service was that since Ariel was new, he made the mistake & mixed our checks which were separate. He was very apologetic & jumped through hoops to remedy our situation.
The manager on the other hand seemed a bit novice and frustrated. I could tell that he scolded Ariel & had us waiting for our checks for 20 minutes at minimum. He was a rather young Manager & seemed to allow his emotions show when it came to his frustrations with the whole situation.
Nevertheless, we did not pay full price given the error. We felt bad for Ariel & totally understood that things happen especially when one is new at a job. However the manager, again, was rather unprofessional in his treatment of the new server & lack of self-restraint in dealing with the matter & us.
We liked Ariel so much that we left him a nice tip. Hope he still works there.
I would recommend Joe's to anyone. The food is great & the service is warm and friendly--If you get the right server like we did. By the way, they dance there too! They all have fun there which is nice. If you happen to go to the one on Celebration, I would ask for Ariel as your server. He is very pleasant, warm, & friendly. If he's still working there, I'd recommend him because his service was great, speedy, & very personable.
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