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Businiess name:
Eric's Car Care - Rice Village
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Review by:
citysearch c.
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Review content:
I drive past this Meineke on Kirby all the time, and it always looks empty. Now I know why.
I need some regular maintenance work done on my car. Just typical maintenance stuff - oil change, tire rotation, fuel system cleaning, transmission flush. I've called 5 car shops for prices, and all of them have been very friendly over the phone, even taking time to explain some of the services. But NOT THIS MEINEKE. Right from the start, the guy gave attitude. First, I asked how much they charged for an oil change. When he said 19.99, I asked if that included checking/topping off fluids. The guy got annoyed and said "No, that's a whole other level of oil change" and when I asked what the other levels were, he acted like I was stupid for asking. Are people supposed to automatically know what Meineke's different oil change packages are?? When I asked about prices for other services, he said in a very annoyed voice (and I quote), "There are a whole bunch of prices for that service, and it's too much to tell you. Bring your car in and I'll figure out how much it will cost." I told him that every other car place has given me estimates over the phone, and he said, very rudely, "Well then, I will no longer be giving you prices over the phone." I was stunned. If this Meineke location treats POTENTIAL customers this way, I can't imagine how they treat people who actually trust them with their cars. I rarely have such negative experiences with a business, but this one tops them all in rudeness......and I wasn't even a customer yet!!!!! STAY AWAY FROM THIS PLACE.
Pros: Just talking to their staff will convince you NOT to take your car to them....thus saving you time and money.
Cons: Where do I start?
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