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Businiess name:
White Fire Diamonds Inc
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Review by:
citysearch c.
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Review content:
My Fiance and I started our search for someone to make the engagement ring I had envisioned. We have friends in the jewelery business and they all said the design was rather complicated and told us that they thought we needed someone with real experence in complicated designs or frankly that we should find something that was pre-made that was close.
We met with both Whitefire and a competitor here in Austin that also designs custom diamond jewlery. After several meetings, Malcom had prepared detailed drawings and provided us with a wealth of information about the various metal choices and options we had as he designed the engagement ring set. With the competition we had basically nothing, no drawings, and ballbark estimates of cost that were almost twice that of Whitefire's and a lot of mis-information about our metal choices.
What was most refreshing was that even though we already had the center diamond (a family heirloom), Malcom gave us the attention and commitment he would have given any customer that was also going to buy the "big" diamond from Whitefire. Malcom is a true artist, and his personal pride in his work was inspiring. Malcom told us he wanted to make our vision a reality and he was gonna do what he could to make it fit our budget. He provided us a lot of options on how we could save costs and still have a quality design.
In the end, we went "all the way" with the options and had the rings of our dreams. All of this was possible because of Whitefire and Malcom and his personal commitment and talent in jewelery design. It was a real pleasure to do business with him.
Pros: Personal Attention, Commitment to Quality, Value for Money
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