Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Sweet Tea's Catfish & Blues Co.
|
|
Review by:
citysearch c.
|
|
Review content:
Where do I begin?
I ordered turkey online for Christmas Eve on 12/14/10. The cutoff for Christmas orders was 12/16/10. I requested that it be delivered between 5pm and 7pm. My guests were to arrive at 7pm. At 6:30 on Christmas Eve, I called to check on my order. I was put on hold for 10 minutes and eventually hung up since I'd obviously been forgotten. I did hear the manager berating whoever picked up the phone for not making the turkeys that were ordered. Is there no hold button?
I called back about 7 times and finally talked to someone. They informed me that they were running behind due to numerous orders and would have someone call me back. No one called me back. At 8pm, I called again, and was told the turkey would be there in 30 minutes.
At 9pm I called and was told they were 20 minutes away. At 10pm, with a house full of hungry guests, I called again, and was livid. They informed me that they were about 30 minutes away. At 10:30pm I called again and had to give the driver directions to my house since he was lost. No GPS for delivery drivers? Really?
So at 11pm, we finally sat down to eat. The turkey was good but it's obvious that they made the turkey when I called at 6:30 to inquire about it. I had food ready at 7pm so needless to say as the hostess, I was beyond rage, trying to keep sides warm for 4 hours.
They *said* they'd refund the $20 delivery charge but I'll be pressing that matter until it's taken care of.
If you plan to do business with this poor excuse for a company, you unfortunately will have to confirm your order at the time you'd like them to prepare it.
I will never order from this company again and have a busy day of posting this review on my Facebook page as well as any other business review page I can find. Better Business Bureau here I come!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|