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Businiess name:
Urban Retreat West
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Review by:
citysearch c.
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Review content:
This is one of the dingiest, most dated spas around Houston. I went with two girlfriends for facial / mani / pedi and lunch and it was sort of a joke. The lunch is served in a nasty old waiting room, last decorated in the 1950's that felt dirty, and ...nice touch... allowed you to eat lame finger sandwiches off a folding TV tray while some chick's pedicured toes were six inches away from your lunch. disgusting! My girlfriend told her facialist that she had sensitive skin, and she was treated to a chemical so harsh, her face turned beat red for TWO DAYS. And at that we had to fight with the manager to get 20% off the facial as my friend sat there with her face sizzling. It really was a horrible experience for all of us. I would never go back!
Pros: The staff attendants were quick nice.
Cons: Horrible, dated atmosphere. Might have been cool in the 1960's. Grumpy manager. Poor service.
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