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Good Car Not Good Service - Review by Kristen V | JMK Saab

JMK Saab

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Good Car Not Good Service 8/13/2005

I love the car and would recommend it to anyone however I have had a lot of problems with the dealership. In order to buy the car I had to deal with a manager because the salesman would not call me back even though I had left a hefty deposit. I should have known better. Well the car wasn't supposed to go in for service till 15000 miles and around 9000 I was telling them I thought there was something wrong. Finally at 12000 miles I decided to check the oil myself, since they had not found anything at 11000. I had less than 1 qt. of oil. I called and they told me put oil in it and I could come in next week for service. They did not reimburse me for the oil which was covered in my service agreement. Over and over again the service dept has lied to me and has not done a very good job. I called national customer service and they said they could do nothing. Not impressed more
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