I applied for a loan and the officer said "we get really busy around here so call me if I don't call you back on this". Well, I am also VERY busy at my office and I feel like if they wanted my business, they'd make a "note to self" to call me. When I did try calling the officer back with questions, I found that the Ballard office doesn't accept outside calls and you have to talk to a whole new person about your loan or fight just to get them to send you back to the Ballard branch which they clearly didn't want to do. After the operator checked to see if my loan officer was available, she discovered he wasn't and said she'd leave him a message to call back....still waiting.
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