Beauty-Crete, is the most unprofessional company I’ve EVER dealt with. If you use this company, you \r
better hope you do not have any problems, because getting them back out to look at it, is slim to none.\r
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I had concrete stamped and stained flooring installed. This start date was December 2, 2013. The work \r
was completed on December 8th. This was the date we were able to move back into our home. Right \r
away I saw an area that didn’t look good at all, and it was right in the middle of the floor. I started \r
calling and texting both Scott Hargrove and Wesley Fjeldsted right away. Between this date and \r
December I sent many text messages and called many times. On December 18th Scott can down to look \r
at the work. He then told me Wes would need to handle my issue. More text messages were sent. \r
December 26th, 27th and 30th. On the 30th Wes sent a text stating he would call tomorrow. On \r
December 31st, Wes sent a text “I’m out of the office today, give me a call tomorrow”. I called on \r
January 1, 2013. Wes didn’t answer, non return my call.\r
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Wes and I set an appointment for the next week, however the weather turned bad, and he was unable \r
to make it down. Another appointment was set for January 15th. Wes cancelled, because he was sick. \r
Next appointment was, February 5 2014 @ 3:30. Wes said he would need to leave by 4 to make it to his \r
son’s birthday party. I left work early on the 5th, so we could move the time up. Then Wes cancelled all \r
together, due to a flat tire. Next appointment February 7, 2014. Wes cancelled due to septic tank \r
backing up. Next appointment March 5, 2014. Wes didn’t even have the consideration to call or text \r
this time. Wes was a no show. I sent him two text messages, but Wes didn’t answer either.\r
So 3 months later and I still can’t get them to fix my problem, and Wes doesn’t even feel the need to \r
keep his appointments. I would not recommend this company!!\r
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