I ordered in Barneys an expensive dress, received only underlay of the dress with a tag. I called them multiple times, my emails got answered only after I explained my further actions unless communication will be improved, I had to take pictures of that underlay and send them , now they refuse to refund my credit card and offer only to issue a Barneys gift card. Honesty of the company can be checked only by their reaction to the problem. I never had similar problems with Saks or NM. Will never use Barneys again and will not recommend unless you need problems.
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