I dropped my pug off earlier today to get a full grooming and teeth cleaning ($48). I called in the morning and they were able fit me into their schedule the same day so I dropped him off at 1pm and picked him up at 2:30pm.
When I picked him up I noticed he was nervous, skittish and was flinching when I tried to pick him up. He has never had a problem with being washed or groomed so I found this behavior to be peculiar. I noticed a yellowish, brown powder on his back left foot but didn't think too much about it at the time. Upon bringing him home, I set him down onto the ground and as he was walking there was a trail of BLOODY PAW PRINTS on my hardwood floor. Upon closer inspection, I saw that his second nail was bleeding from having been cut too short.
Not only am I extremely angry that they cut his nail too short to the point IT IS STILL BLEEDING, they FAILED TO MENTION this to me when I picked him up. Seriously? It didn't occur to them to apologize for their error and to immediately notify me of his injury? Instead, they eagerly accepted my payment without saying a single word.
DO NOT TAKE YOUR DOG HERE.
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