If you seek management for your property-beware. CGA is good at collecting rent checks, but when it comes to communication, common sense, and follow-up, it's another story. When a fridge light was out, they wanted to pay for an appliance repairman (I told them to replace the bulb-fixed) Then they said I needed to buy a new TV because it was stuck on channel 3. I told them to check the remote. I had to fly over to insist they find it, and when they did-TV fixed. Lazy, costly solutions. They checked out a tenant, who had damaged the wood floor, and without getting an estimate to fix it, gave him his deposit back minus 100.00. When they couldn't find someone to fix it for that amount, they just put it back in my account, without telling me, and ignored it! 2 year later, after massive time and email on my part to prod them, CGA finally saw where it would be $400.00 plus moving furniture out of entire first floor to fix it. They conveniently dropped me as a client, saying my manager was retiring. I am left with a damaged floor-a $400 bill and the inconvenience to fix it. Look elsewhere for management!
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