I just wanted to say how great Katie was to speak with the other day when I stopped by. I had a couple questions and she was more than happy to help me. On top of that she saved me $189.00 on my homeowner's policy and got a refund sent to me for this year's premium. I received the check today! WOW is all I can say. She is a great asset to your staff in my opinion. My wife just had a ticket taken off her record and I had planned on shopping rates - again. Not now! I will stay where I am at. Being able to speak to a friendly and knowledgeable voice is worth a few extra premium dollars!\r
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John O.\r
Federal Way, WA.
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