If I were rating Sanbyrn Hall strictly on the surroundings I would give it 5 stars. The grounds are beautiful, the location is convenient, and the area feels safe. There is concern about management though. The place seems to be ruled over by one manager, and she can be unwelcoming to prospective buyers. There is a rule that no prospective buyer is allowed to see the bylaws unless they are in active negotiations with a seller. This means that once you make an offer, put up earnest money, and THEN are allowed to see the bylaws, you are forced to comply with them or sacrifice your earnest money.
My disabled brother bought a condo here in May (he has epilepsy) and the management has done nothing but harass him about his service dog, trying to force him to get rid of her. They claim that even if a blind man were to move there he would not be allowed to keep his seeing eye dog if it exceeded the 25 lb limit. This is a direct violation of The Fair Housing Act and the American's with Disabilities Act, yet the manager claims that Sanbyrn bylaws ""supercede"" federal laws. In two months there has been no HOA meeting where homeowners were actually invited and had a voice. We plan to file a complaint with the Dept of Justice is they don't change the bylaws to accommodate the disabled.
The busybody comments are true in my experience. People whom my brother has never met seem to know he is on disability income, which should be held in confidence by the manager, but obviously was not.
The pool didn't open until June 10th, more than 2 weeks late. Believe the other review about management written by mo5204, because it has been totally my experience and it seems nothing has changed in the 31/2 years since it was written.
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