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Awful treatment - Review by citysearch c | Swedish Medical Group

Swedish Medical Group

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Awful treatment 7/9/2011

Extremely inconsiderate staff. I went here at around 1 a.m. with my 2 year-old daughter who'd suffered sunburn while staying at her grandmother's. She had a fever from the 'burn but my insurance company's help line said I should take her to the ER just in case. The hospital was empty and we were given an exam room to wait in. The nurse said she'd get my baby juice... then vanished. A full hour passed before a different nurse came in to tell my wife and I she was ""going to get that juice"". By 2:30 am no juice, no doctor. I peeked out of the exam room and saw nurses in the adjoining room watching T.V., chatting, smiling, laughing. By now the baby has been a real good sport but she's getting cranky. Still no doctor. Finally by 3 am the doctor comes in, checks out the baby, and declares he wants to check her for a urinary tract infection using a catheder - even though it's pretty clear she has a fever because of the sunburn! My wife and I agree to just up and leave at that point. They basically ignore us for two hours, then have the audacity to try and run a BS - and unecessarily invasive - test. When I got the bill for almost $300 for the visit (in which we were given a room for 2 hours, no juice, and less than three minutes with a ""doctor"", plus no tests or anything), I felt I had to write. more
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