The service at this abysmal excuse of a theatre is laughable at best. I got a pizza and they didn't deliver it at all. When I went up to the customer service they took me to the counter where a pompous, arrogent, jerk tried to claim that he went up and down the aisles of 6 differant theatres trying to deliver it. That is the biggest load of BS I've ever heard in my life not even the manager was confident in this story. Not once during this ordeal was I ever apologized to and I had to ask for the pizza myself. Never have I heard of such a lazy, half assed employee who doesn't even think of his job responsibilites. That is the service this theatre provides. IT SUCKS!!!!! I plan on never returning to Regal 16 Eagan, or any other Regal because they obviously don't hire people who care about anyone but themselves.
more