Zero, Zero, Zero. This is not the cost of the bill but the below average help, service & satisfaction. For Mom's Day, 2011, I had received a gift card to REGAL CAR WASH & was more than ready, needing to use it. So later on into the month, I go in on a Sunday knowing that a full detail will be a 4 hr job, but only when done properly. After checking over my car with the attendant & the assistant manager my car looked worse then when I brought it in. Not only did the STOOGE DETAILER not so much as even run my car through the wash, as he is handing over my keys he said that my battery is dead. I looked @ him in disgust & asked with a dumbfounded look on my face & said, " WHAT"?
Apparently they not only listened to the radio blaring to drain the battery, but my vehicle was severely damaged. Not only did I, along with the Ass. Manager have to push my vehicle out of the bay, I waited and the detailer who had possession of my car from the beginning pulls up his beater to jump the battery. After letting it run & recharge I get out to check the work over. Instantly appalled. Just from staring straight at it things were never even started. Along the passenger side of the vehicle from the door to the front right wheel fender was 3 Large brand new scratches black and deep. STAY AWAY. After the Assistant manager acted as if he sees, knows & agrees that everything we walked through together pertaining to my car, was HORRIBLE & INCOMPREHENSIBLE work on their behalf. I left with 2 FREE FULL DETAILS given to me from the Assistant Manager to try to cover the shotty work & a see you tomorrow as I am driving away, but instead the next day I received estimates for body car damage. 2 grand for the damaged caused by this company alone strictly to my vehicle. NEVER GO STAY AWAY & TELL ALL YOUR FRIENDS.
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