As the person who posted before I did said, it is nice to know you can call a cab if you ever happened to need one. HOWEVER........\r
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Long story short, my car is in the shop, I still need to get to work, which is only a mile away. Had it not been so rainy and windy, I would have no problem with walking or waiting for and taking my job's shuttle. \r
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Called Ron's reluctantly, as times are hard, don't want to spend money when I don't have to, but I truly had no choice with the bad weather. \r
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Knowing that ALL cab companies can lag and have the possibililty of taking their dear sweet time, I tried doing the smart thing and calling the cab at 7 am fresh out of the shower so that if they were taking a while this morning, I could still make it at work by eight. \r
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As I'm still getting ready for work, not even 10 minutes later, I get a call that the cab was outside. Although pleased, I told the dispatcher on the phone thanks much, but that I didn't expect the cab to show up that quickly. When I asked ""could he give me about five minutes,"" the guy kinda mutters ""I don't know if he's gonna wait around that long,"" and before I could even think of a response, he had rudely hung up in my ear. Like I'm just another insignificant customer he didn't feel like talking to. \r
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I was forced to very quickly gather up my belongings for work and rush downstairs from my apartment, thinking that the cab would possibly be no longer in the parking lot, even two minutes after I was hung up on. To my relief, the cabbie was still there, and quite honestly, he himself was very friendly/cordial. But that still didn't change the fact that I didn't have time to do my hair and do a couple of other things I needed to do and felt very slighted and rushed by the dispatcher. I have to call you early, because I don't know how long it will take your unpredictable service to arrive at my home. \r
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I am almost certain on the graves of all of my grandparents had I called Ron's later than 7 am, they would have taken a half-hour or more to arrive at my house and I certainly would be late for work. Damned if you do, damned if you don't with Ron's.\r
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The thing is, a cabbie should wait outside for 10 minutes, if it means I'm paying him MY money for that time. \r
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The dispatchers are particularly rude, they give you the feeling that you're bothering them for a ride that they're advertising. If you don't want to pick people up and get them to their destination in a friendly, professional manner, then I think you should shut your business down. You suck, Ron's Cab.\r
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You are much better off with pretty much any cab company or even the Metro, opposed to Ron's.
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