I recently had work done at Berli's due to a car accident and they did an amazing job on repairing the bumper of my 2005 Lexus RX 330. Steven Zamarripa was my service manager and he did not accept anything less than the best quality for my car with regards to convincing my insurance company about the parts and repairs required. No short cuts were accepted by Steve such as reconditioned or aftermarket parts, as often favored by insurance companies. Steve kept me updated about progress with phone calls along the way. Upon pickup of my car, I was shocked at the back of my car which looked brand new. The car was also supper clean at pickup. It actually made me feel as excited to drive my car again as I did the first time I bought it. It is obvious that Berli's (and Steve) really cares about pleasing customers and ensuring top quality work. Not only was the bumper fixed but he made a minor adjustment to my rooftop without charging me. Now I understand why Lexus recommends Berli's. Don't settle for anything less than the best and choose Berli's. And, enjoy the view as only the finest cars in Austin are sitting in their driveway waiting for repairs. Go see it for yourself! Helene
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