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superb service - Review by citysearch c | Advanced Auto Repair

Advanced Auto Repair

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superb service 3/26/2010

I run an auto repair shop in Austin, and one of my guys screwed up a repair on a 95 Civic. On the way back to Denton, my customer discovered he had no headlights. I put him up in a motel over-night, and the next day he took it to a chain store where they gave up after charging [me] $100, and said they could not fix it. \r \r In desperation [since it was our fault], I went on line and found Advanced Auto Repair, where I spoke with Chuck. He said to bring it in, which I had my customer do. They found a faulty fuse in a few minutes, and charged me nothing.\r \r This is when you know you are dealing with top-flight professionals, who care, and who really want waht's best for the customer. \r \r Advanced had all kinds of opportunity to 'put it to me,'' and instead dealt in a professional, and kind fashion.\r \r Give them ten stars - they deserve it. Thanks. Pros: nothing but good more
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