This happened twice so far. My new Lexus has 18inch low-profile tires. The railing at the car wash entry stratches the rim if the attendee drives in without care. I complainted and the mamanger tried to argue with me that it did not happen there even though I told him I checked it before it went in and after it came out. If you have a luxury car with low-profile tires avoid this car wash at all cost.
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