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Bad service department - Review by citysearch c | Benson Honda

Benson Honda

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Bad service department 1/26/2010

I told my daughter to drive her Honda Civic car to the honda dealership to change her transmission oil since it was due for one after taking it home noticed a leak and transmission was not working right. We took the car back with a wrecker it was leaking on my driveway never had before. She was told it still had transmission fluid but before the car was towed several people checked the transmission and It was empty I then went to the manager and he checked and yes it was empty so all this time was wasted due to improper knowledge. Now they tell me that I need a new transmission a cost about 2-3 thousand dollars when i just needed a transmission oil change. Now I have a car that does not move and transmission leak and I brought this car from them. more
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