WARNING INCOMPETENCE AND DANGER TO YOUR HAIR
My girlfriend just returned from here in tears. She called her old Aveda location to get the formulation for her process which she brought with her. The completely INCOMPETENT staff told her that it was incorrect but that they'd do it anyway. Apparently they aren't familiar with Aveda products because they mixed it incorrectly and burned her scalp with the wrong chemicals.
After she told them that she was in EXTREME pain they washed it out and tried again in front of her, and she was instantly able to recognize that they were using the wrong chemicals.
Her hair is now FALLING OUT and she is extremely upset. She feels that she's wasted her money and has been traumatized.
DON'T GO HERE FOR ANY REASON
Cons: Your hair will fall out
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