I recently participated in a small tournament consisting of 20 players at your golf course and was very disappointed and insulted by the actions of the staff. A majority of the staff were friendly but the starter and one of the pros were very rude to me and other members of our group. It began when I picked up my cart and the starter (I didn’t get his name but he was a younger guy with brown hair wearing a red polo) commented on my shirt saying he hoped Texas A&M would lose that day because he was a Texas Tech fan. I laughed and shrugged it off until the end of the round when I was again approached by this person in a rude manner. As we pulled up to the 18th green we were asked by an older gentleman in a white shirt to turn in our carts. I believed he had us confused with the group in front of us so I stated that we would like to finish the tournament before turning in our carts and proceeded to the green to complete the hole. Once my group (the 2nd to finish out of the 5 groups playing in the tournament) finished the hole we parked in the grass near the practice greens to wait for the remainder of our tournament to finish the 18th so we could award prizes to the winners before leaving the course. This is when I was again approached by the starter and the older gentleman. The starter yelled “Hey, what the F*ck are you doing”. I explained that I was moving a golf cart off of the cart path; which I was. He then said “We’ve already asked you to turn in your carts and leave, now that we have warned you once you are trespassing”. I asked why we couldn’t stay there and watch the remainder of the teams finish the round and explained that I had just purchased to Bud Lights from the beer cart girl that I needed to finish before leaving the course. He said “It doesn’t matter, you’re holding up the groups behind you and you’re trespassing. We’ll call the cops if you don’t leave now”. I then removed my bag and other possessions from the cart, said “Take the cart”, and walked to the parking lot. A few minutes later a police cruiser came charging across the parking lot and began harassing me about what was going on and why I had threatened the staff. I explained the situation to the officer and he agreed that I had done nothing wrong. He allowed us to wait in the parking lot for the rest of our group and we left in peace. One of your employees told another member of our group that I had harassed them and threatened violence as well.\r
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I have never been so appalled by the actions of a clubhouse staff. I have never and would never threaten anyone, especially a staff member, on a golf course. I am a Member of Walden on Lake Houston Golf Club and I understand and respect the sanctity of the game. I have been a part of many small and large tournaments and have never been asked to turn in my cart before the end of the tournament. I have definitely never had the cops called on me for trying to watch my buddies finish out the 18th hole. I was under the impression that we were allowed to take the cart to the parking lot to unload our equipment. Therefore, I didn’t see the need to take the cart to the lot, unload the equipment into the back of an unprotected truck, turn in the cart, and then walk back to the 18th to wait for the group. I have expensive equipment and don’t like leaving it unattended in the back of a truck. We wanted to finish the tournament and had no intentions of causing problems. We weren’t holding up any other groups; considering every other group was a part of our tournament. We must have spent well over $2,000 on golf, food and beverages only to be treated by the staff like a bunch of thugs.
Pros: Nice course with difficult greens
Cons: Terrible Staff - Quick to threaten, cuss and call the police
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