I have been going to this salon for 4 years and usually had great haircuts however the customer service was always "snotty". I would ask for prices for service and given attitude when I inquired. I loved the first few haircuts but realized that I was being charged a different price everytime which didnt make sense. Also, the hair color services are not good. I got my hair dyed and my stylist didnt have time to finish so she put her "assistant" in charge. Needless to say the integrity of my hair was ruined and I needed corrective services. The stylist apologized but still charged me $200. I asked to speak to a manager and I got the run around and never got in touch with a manager. I am a firm believer in you get what you pay for but I clearly did not receive the services promised so now I am switching to a different salon.
Pros: pretty salon, offers tea
Cons: poor customer service, high prices
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