This review is aimed towards potential new patients. I recently moved to the area and I tried scheduling a general cleaning (I called them on June 23rd, 2009). I have had my teeth cleaned regularly every 6 months since I was very young so this would have been a very routine check up. I was told that the earliest available appointment was November, 5 months away. Before I could say anything else the receptionist started listing\r
dates and times in November. At this point I interrupted her to ask if there was any way to get an earlier appointment, for instance, if someone cancelled. At this point she asked me quite rudely ""did you listen to what you were just told?! There are no apointments until November!"" I hung up the phone and called another dentist who scheduled me for the first week in July with no issues whatsoever (10 days from the date of the call). Maybe they are so busy because they have good dentists...I wouldn't know. That receptionist is not a friendly person to deal with. While I'm sure one less patron won't hurt them, I just don't understand why they would allow a receptionist to be so course with a potential long time customer. This was my experience with all of the details as accurate as possible. I've read several reviews about long time customers having no issues. I'm sure that this is the case! If you've been with them for years then there is a good chance they were less busy when you first started going to them, or maybe they even had a different receptionist. Good luck getting an appointment as a new patient anytime soon. Hope this helps.
Pros: No idea, couldn't get a reasonable apointment
Cons: Extremely rude receptionist, earliest apt. was 5 months away
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