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WORST SERVICE I'VE EVER WITNESSED - Review by citysearch c | Austin Cake Lady

Austin Cake Lady

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WORST SERVICE I'VE EVER WITNESSED 11/1/2009

Ylord and groom mom are right! I was at a wedding and witnessed this lady do all of the things stated. I was shocked! I couldn't believe this woman wanted everyone to drop what they were doing so she could set up her cake. Not only did she leave before the cake was finished, she wanted the groom's mom to stop everything she was doing and arrange the table for the cake before she would agree to set up the cake. She refused to work with the caterer or the wedding coordinator, but demanded only the groom's mom help her. While the groom's mom was participating in the pre-wedding photos, this cake lady came up to me and said she couldn't finish the cake because I hadn't provided the strawberries (she actually had mistaken me to be the groom's mom.) The wedding coordinator was standing beside me and told her that the strawberries were there and were ready for her, but were being kept in a cooler to keep them fresh. The wedding coordinator told her he would get the strawberries and bring them to her. This cake lady just turned around and left - literally. I watched her as she walked to her car and drove away without even responding to the coordinator. Several other family members/guests stood there with their mouths open because they couldn't believe she just left the cake completely unfinished! Fortunately, the florist came to the rescue and finished decorating the cake (as best she could). The cake really wasn't worth whatever it cost because it tasted like a frozen cake - very heavy with awful frosting. If you choose to use the Austin Cake Lady, be prepared to cater to her every need! Cons: ACL has no clue that she's the service provider! more
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