We are shocked to see the details in the review of June 12, 2008 - we have historically prided ourselves in our firendly service and desire to please our customers. As the owner of Antiques at Pike Place, I write this response after many hours of internal review and staff communication regarding customer service and it's importance. It is absolutely our goal to cater to repeat customers - this is a big part of our business, and we have repeat customers locally and around the U.S. and the world who fly in to shop at our store each year. Thanks for the feedback, and being specific on the date... it's this kind of feedback that will ensure we do not lose focus on our customers.
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