This was our first experience with Treo. We called in our order tonight. The guy on the phone said it would be about 25 minutes. My husband went down there with about 5 minutes to spare and still had to wait 30 minutes for the food. When he brought it home, my burger was supposed to be well done, but was very rare... about 1 mm of brown, the rest pink!!! Not only that, but it wasn't hot. His chicken sandwich was cold and made incorrectly. The fries were soggy and on the brink of room temp and cold. The kids burgers were paper thin. McDonald's makes thicker .99 burgers than that. Then, we were told we couldn't use the buy one get one free coupon because they didn't have lids for the ""to go"" cups and the coupon requires you to purchase two drinks to use it. I have to say... I cannot recommend this restaurant to anyone. Not to mention, while my husband was waiting, he noticed about 3 or 4 couples come in and wait appox 15 minutes to get noticed to be seated. I think the owner is too big for his own britches and needs to focus on customer service. Won't surprise me if the place sinks within a year. Can't wait to share with the rest of Heritage at Lone Tree! I was going to show them wrong and come back with a good review, but it appears nothing has changed from their own experiences.
Pros: It's close to our house, good for cheap pool nights.
Cons: Poor food, horrible service.
more