Wow, was I expecting something different. After hearing good reviews and walking by this place a million times and seeing it so crowded I expected something very different. First my partner and I walk in wait to be seated, then notice a list with four peoples names written on it - though we are the only people standing there and no one else appears to be waiting for tables we wrote our names down. (Note there was a table open with two seats). While we waited, two other men came in saw the list with now five people ""waiting,"" when really only two people were waiting and immediately walked out. We were soon seated because, of course there were not four other people waitied. Now, my partner and I are vegetarian and I'm vegan. Now most restaurantsat least have one things on the menu we can order. I ordered the black bean tortilla and asked if I could have the avacodo and sourcream taken off. The waitress told me I could not have the sourcream taken off. Now, I'm sorry, but some people are 1) lactose intolerant, 2) vegan, 3) just don't like sour cream and though I understand ""no substitutions"" asking to have something removed from a tortilla, is not a substitution.
Cons: Horrible Customer Service
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