We've called Fitz to service our dishwasher and our washing machine. Each time we didn't have to wait long to get an appointment for service. The technician came when the dispatcher said he would (when does that ever happen?). When he arrived he was professional and polite, answering my husband's many questions with patience while he went about his repair work. Before leaving, he made sure we understood what the problem had been and what to do in the future to prevent a recurrence. I couldn't have asked for a more professional job. And he cleaned up behind himself too!
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