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Big Disappointment - Review by citysearch c | Plaza Bergamo

Plaza Bergamo

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Big Disappointment 11/11/2005

My husband, sister, and a friend spent my birthday dinner here. We were all incredibly disappointed! We arrived early happy to sit at the bar until our reservation time... however, we waited two hours - that included one hour PAST our reservation time! There were NO apologies either, and our server took another 15-20 minutes to get to our table. She was slighly apologetic. The food: I have been to Italy on two trips for a total of nearly 4 weeks and I have had better. Service was seriously lacking, and when our somewhat outspoken friend mentioned our extended wait when we left, the lady actually said we shouldn't show up early for a reservation - no apology there for our hour wait past the time! I hate that we didn't have the same experience as so many others who recommended it. Pros: Take reservations Cons: Service, Service, Service more
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