Good: The first impression given to me by the staff here makes my overall opinion of the place negative.. Bad: Being sent there by workman's comp, I knew nothing of the place. After being called back, my significant other wished to accompany me in order to cover questions I may not have thought of, she was rudely and unprofessionally denied passage in a distasteful manner my a middle aged, red hair hispanic female that is apart of the staff. On top of that, I had concerns about the x-ray procedure due to the fact it would have been the 2nd ocassion that week and she LIED to me stating "I would be shielded."I was not. Improvements: To treat every patient (workman's comp or otherwise) with the same respect and courtesy. You are providing a service and being compensated for such.. Other: It is of no fault of my own that I obtained my injuries while at work therefore workman's comp patients should not be discriminated against. The staff was unfriendly, unprofessional and acted as thought they did not want to be seeing or dealing with me. I had to pull teeth to get my significant other in the office with me and the doctor to address her concerns because she was the one looking over me. I suggest going back to the basics, like compassion and genuine concern..
more